Breaking Down Language Barriers in Social Care

The UK's adult social care sector faces a critical challenge: while international recruitment is vital to address staffing shortages, language barriers are causing qualified carers to struggle, increasing turnover, and impacting the quality of care delivery.

At lingly, this isn't just a business problem for us - it's personal. We experienced language barriers firsthand when we moved abroad as immigrants. Despite years of language learning, we struggled with professional communication. Through hundreds of conversations with care providers, we discovered this challenge is especially acute in social care, where clear communication is fundamental to providing quality care.

The impact is significant. With over 301,000 international workers in UK adult social care, effective communication is crucial. Yet 53% of international recruits receive no training, let alone language support. This contributes to higher turnover rates and affects both care worker confidence and resident satisfaction.

Traditional language solutions aren't designed for care work. Generic English courses don't cover the specific vocabulary and scenarios care workers face daily - from morning care routines to handling family requests. When you're learning phrases that don't relate to your daily work, they don't stick - and that's why conventional approaches fall short.

That's why we built lingly - a language learning platform specifically designed for care work. Drawing on over five and a half years of experience in language learning technology, we've developed something revolutionary. Our AI-powered platform provides personalised, tutor-like training at scale - delivering tailored feedback and support that was previously only possible through one-to-one tutoring. The platform aligns with Care Certificate Standards and focuses on the exact vocabulary and scenarios your staff need, from morning care routines to family communications.

We believe that language shouldn't be a barrier to delivering quality care. Whether it's understanding care plans, communicating with residents and their families, or documenting important information - we're here to help build confidence through care-specific language training.

Book a demo today to see how lingly can transform workplace communication for your care team.

— Harry & Henry