Language guide
Customer Service Vocabulary for Malay Learners
This guide will help Malay learners communicate effectively in customer service interactions, covering key vocabulary and phrases.
Vocabulary
Conversations
R
Dealing with a Dissatisfied Customer
You are faced with a customer complaining about a product they purchased, expressing frustration and seeking a solution.
L
Assisting a Confused Customer
You encounter a customer who is unsure about how to use a service or product, requiring guidance and clarification.
E
Handling a Return Request
A customer approaches you wanting to return an item, requesting information on the return policy and procedure.
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Works as product manager in Berlin