Language guide
German Customer Service Vocabulary
Learn essential German words and phrases for effective customer service interactions.
Vocabulary
Conversations
M
Complaint Resolution
You have to handle an irate customer who is unhappy with the service received and wants a refund.
L
Product Inquiry
You need to assist a customer in choosing the right product for their specific needs and provide detailed information.
E
Technical Support
You have to troubleshoot an issue for a customer who is unable to use a product or service properly and guide them through the solution.
“I ditched Duolingo for lingly and now I’m running meetings in German at work, amazing how far AI has come”

Gemma
Works as product manager in Berlin