Language guide
Customer Service in French
Learn essential French vocabulary and phrases to effectively communicate in customer service situations.
Vocabulary
Conversations
J
Dealing with a Dissatisfied Customer
You encounter a customer who is unhappy with the product they purchased and you need to find a solution to resolve the issue.
T
Handling a Return or Exchange
A customer comes in wanting to return or exchange an item, and you need to assist them with the process according to store policy.
L
Assisting a Confused Customer
A customer is unsure about which product to choose and asks for your recommendations and guidance in making a decision.
“I ditched Duolingo for lingly and now I’m running meetings in German at work, amazing how far AI has come”
Gemma
Works as product manager in Berlin